Our guarantee

Six-month guarantee

We want you to love our products as much as we do, and believe you can’t buy better. We’re so confident of this, we offer a full six-month guarantee – no matter what condition the item’s in. You can return it for an exchange or full refund, no questions asked.

28-day guarantee

The only exception to our generous guarantee period is when the item is purchased during our summer or winter sales. Our last sale period was 24th September 2014 – 8th October 2014. We are still just as confident in our product quality, and are sure you’ll be delighted with your purchases.

More information?

If you’d like more information on how to return a product, please reference our customer self-service help portal. If you prefer an offline approach, details are also included within the delivery package itself.

We’re always delighted to hear feedback from our customers, good or bad, so do please complete the feefo customer satisfaction survey. If you prefer a more personal approach, do drop me a line at ForNickWheelerOnly@ctshirts.co.uk.