Our guarantee

Six-month guarantee

We want you to love our products as much as we do, and believe you can’t buy better. We’re so confident of this, we offer a full six-month guarantee – no matter what condition the item’s in. You can return it for an exchange or full refund, no questions asked.

14-day guarantee

The only exception to our generous guarantee is when the item is purchased during a sale. We’re still as confident of the quality – after all, they’re the same products – but we clear the stock to make way for new season classics that you’ll love, so need to ensure a speedier turnaround.

More information?

If you’d like more information on how to return a product, please reference our customer self-service help portal. If you prefer an offline approach, details are also included within the delivery package itself.

We’re always delighted to hear feedback from our customers, good or bad, so do please complete the feefo customer satisfaction survey. If you prefer a more personal approach, do drop me a line at ForNickWheelerOnly@ctshirts.co.uk.